Before cutover
Export and validate property data
Protect future reservation data
Document channel connections
Map cleaning and team workflows
List required integrations and reports
Test the new workflow
Rehearse common scenarios such as a new reservation, date change, cancellation, turnover and reporting cycle before moving the full portfolio.
Use switching criteria
The new PMS should solve the reasons that triggered the migration. Confirm those requirements directly rather than assuming every alternative is a better fit.
Frequently asked questions
How do you switch from Hostaway?
Switching from Hostaway requires exporting property and reservation data, documenting all channel connections and team workflows, then rebuilding them in the destination PMS before running a controlled cutover.
What data needs to migrate when leaving Hostaway?
At minimum: future reservations, property details, guest records and channel connection credentials. Cleaner workflows, automation rules and reporting configurations also need rebuilding in the new system.